1. Payment for a service.
Before submitting the application, the CRPC tourism operator and the tourism agent must pay the national fee.
2. Documents to be submitted for receipt of the service.
In order to register a tourism service provider in the Database and for the tourism operator and tourism agent to receive a licence, the person must prepare an application with attached documents. If a person wishes to be excluded from the Database or to cancel the licence issued to it, it is necessary to prepare the application in a free form. If a person wishes to modify the licence, the person must submit a new application accordingly. It is important that the application is signed by the signatory.
The following documents shall be attached to the application:
To a tourist agent
1. A certified copy of the contract or a statement from the tourism operator regarding the cooperation. For a model of the attestation, see http://ptac.gov.lv/lv/content/kompleksu-and-saistitu-turism-services-provision;
2. If a provider of tourism services (a natural person) or a member of the council or board of directors thereof or a registered member thereof is an alien, a criminal record issued by the institution of the country of residence of the person who maintains the criminal records information in accordance with the laws of the State concerned shall be required. The statement must have been issued not earlier than 6 months prior to the submission of the application to the CRPC. The statement must be accompanied by a certified translation into the official language;
3. Other documents as needed.
To the tourism operator and to the provider of related tourism services:
1. Information on the collateral (insurance policy or credit institution guarantee);
2. If a provider of tourism services (a natural person) or a member of the council or board of directors thereof or a registered member thereof is an alien, a criminal record issued by the institution of the country of residence of the person who maintains the criminal records information in accordance with the laws of the State concerned shall be required. The statement must have been issued not earlier than 6 months prior to the submission of the application to the CRPC. The statement must be accompanied by a certified translation into the official language;
3. Other documents as needed.
3. Requesting a service remotely.
May submit a submission:
On the website Latvija.lv, using an activated e-mail address.
By e-mail
The person shall send the application by e-mail. A person shall certify the application and the electronic copies of the documents attached thereto with a secure electronic signature and time stamp.
By post
The person shall send the application by post. If necessary, the application shall be accompanied by a powers attesting to the right of signature.
4. On-site service request.
The person shall submit the application in person to the CRPC.
5. Receiving the service remotely.
A decision to register a tourism service provider in the Database and to issue, amend, withdraw the licence, as well as a licence may be obtained by one of these channels:
• on the www.latvija.lv portal/ e-address;
• to the specified e-mail address;
• reply by letter sent to the registered office or declared address (in the case of a natural person).
In addition, the person in an online database can make sure that registration, exclusion or updating of data has been carried out and that the data provided by the individuals are correctly identified. The database is available here: http://ptac.gov.lv/lv/turisma-operator-and-agenarian-database
6. Receiving of the service on the spot.
A license can be obtained in person upon arrival at the CRPC. It will be necessary to prove your identity by presenting an identification document.