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Enhanced e-invoicing functionality is now available on Latvia.gov.lv! More information: https://latvija.gov.lv/Content/Erekini .
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25 BIS e-services by group are available for use by bis. 1 BIS User support https:\/\/ej.uz\/59xd 13 Construction in https:\/\/ej.uz\/pfwy 4 operation of structures https:\/\/ej.uz\/kp73 7 BIS registries https:\/\/ej.uz\/r8gz Most BIS e-services are only available with latvija.lv authentication means (e.g. Internet Banking, eID). They can mostly be used while in a particular construction case at a certain stage of construction, so it is not possible to provide a link directly to the e-service but to the case. Consultancy, training, methodological support and user support for BIS users, registration of applications and problem solving FOR BIS. THE OPERATION of BIS is ensured in cooperation with 25 external vallsts information systems and 3 internal information systems - BIS both receives and transmits information through interfaces. With regard to the support of BIS users through the State and local Government Single Customer Service centres (VPVKAC), assistance shall be provided in the following matters: 1. BIS public Portal https:\/\/bis.gov.lv. E-services under the heading “E-services” 2) Place of work of the public system user 3) Authorisation solution for users of the public system
1. Service requests Request a service: The user shall contact the support service about one of the communication channels and formulate a question or inform the person about the problem of BIS or BIS functionality. We call for the wording of the problem in a couple of sentences and for the addition of screenshot (s), indicating the time when the error was identified and from which profile the action was taken. You can use THE option TO request BIS support help by opening access TO BIS support in viewing mode from a personal profile for up to 72 hours. 2. Service Processing Service processing: BIS user support worker identifies the user, registers the application, reviews the application in substance and clarifies the amount of work covered by the application 3. Receipt of services THE BIS user support worker shall contact the user and provide a consultation or application solution within the scope of his or her competence. The reply to the application may be given immediately by telephone or accompanied by the comments in the application. If the notified problem cannot be resolved within an existing BIS functionality, THE BIS user support worker shall register an application for the necessary improvements TO BIS functionality.
Decisions issued by public authorities in Latvia may be contested in accordance with the Administrative Procedure Law. In addition to challenging decisions, foreign entrepreneurs also have the possibility to use an alternative dispute resolution mechanism (Solvita).
Service channels:
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08:15 - 17:00
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08:15 - 17:00
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